What does a rollout of full fibre infrastructure involve?
We use a range of construction methods, including:
Narrow Trenching – digging a ‘narrow trench’ along the pavements or grass verges, before laying ducts for the fibre to be ‘blown’ through. We’ll then fill that in and repair the surface with appropriate material (i.e. tarmac or grass).
Poles – using existing pole infrastructure, fibre is carried through streets and to properties overhead – speeding up construction and reducing disruption.
Third Party ducts – using existing duct networks to carry the new network of fibres through the streets – speeding up construction and reducing disruption.
How will I know you're coming to my street?
We’ll pop a letter through your door so you’ll know that we’re on our way. All our workers carry ID and will be wearing FibreNation uniform in our specially branded FibreNation vans. Whilst we aim to give at least 48 hours notice of works, we might not be able to give this much notice or in exceptional circumstances, leaflets might not be dropped.
What will you do to my street?
There are three ways we build:
Remote – controlled narrow trenchers open up the pavement (these will be protected with barriers)
Telegraph Poles – cherry pickers lift the team up to install fibre on top of existing telegraph poles
Sweepers – we use these to keep the streets clean and leave just as we found it
Can I choose how the fibre comes to my street?
Each street is different so we take time planning the most efficient – and least disruptive – way to bring the network to your street, using existing infrastructure wherever we can.
Will there be lots of activity in my street?
There will be construction teams, machinery and vehicles with specialist teams coming in to complete different parts of the build. It may seem busy at times, but this approach makes us much more efficient, helps complete the works as quickly as possible, and ensures we do it to the highest standards.
How do you look after your engineers on the road?
Our welfare vans are fitted with break facilities to make sure the team are looked after.
Why hasn't the ground surface been replaced like for like?
Sometimes it isn’t possible to reinstate the original surface type straight away. We’ll use temporary tarmac first, before finishing the work at a later date, as soon as we can. We’ll post a notification through your door before we arrive.
What about the standard of the work?
Our team is made up of specialist personnel using market-leading equipment and techniques. We all work together to ensure our network build is safe and meets industry standards and legislation. We carry out daily checks and our work is subject to further inspection by Council Officers.
Will all the work be done in one go?
It’s done in phases so you’ll see us more than once. Because we work closely with the local authorities, if they need us to build in a street ahead of footpath resurfacing, or if we need to reschedule to avoid urgent works – we will.